At Mango Direct Marketing, we are proud to work in partnership with charities of all sizes, delivering professional, ethical, and impactful telephone services that help strengthen supporter relationships and drive meaningful change.
We support local, national, and international charities by providing expert telephone engagement services that build trust, inspire action, and deliver real results.
With a deep understanding of the charitable sector, Mango Direct Marketing helps organisations grow their reach, maximise their impact, and focus on their mission.
Fundraising Campaigns
Inbound
- DRTV
- Supporter Care
- Appeal Lines
- Gift Ordering
- Telethons
Outbound
- PSMS/SMS
- Value Exchange
- Upgrade
- Reactivation
- Conversion
- Legacy
- Welcome and Thank You Calls
Non-Voice
- Email Management
- Social Media Responses
- Live Chat
- Cold and Warm Appeal Mailer Response Handling
- Fulfilment
We work as an extension of your charity’s team, providing a trusted voice that reflects your values and strengthens every supporter interaction.
Trust in Mango
Charities play a vital role in communities across the world, and we are privileged to support their important work. At Mango Direct Marketing, we specialise in helping charities connect with their supporters through carefully tailored telephone campaigns. Our experienced team understands the sensitive nature of charitable work and is committed to enhancing your supporter relationships with professionalism, empathy, and integrity.
Whether you are a small local charity or a large national organisation, our specialist teams are trained to deliver outstanding service that respects your supporters and protects your reputation. We manage a wide range of campaigns — from fundraising appeals to supporter surveys and stewardship calls — always prioritising ethical engagement, exceptional supporter care, and cost-effective campaign management. With Mango, charities can trust us to represent them with honesty, energy, and heart.
How can Mango support you?
Partnering with Mango Direct Marketing allows charities to focus on their core mission while we take care of supporter engagement and campaign delivery. Our teams are handpicked to align with your organisation’s values, trained thoroughly on your initiatives, and prepared to adapt as your needs evolve. With a strong commitment to ethical practice and open communication, we work to build genuine, long-term relationships between your charity and its supporters — delivering results you can count on and care you can trust.
Let’s Talk
Whether you want to fully outsource your customer contact on a large scale, or perhaps you need a helping hand with ad-hoc support, we would love to chat more about how Mango Direct Marketing can help.
